Privacy Policy

We may collect:

• Account information, such as your name, email address, authentication records, and account identifiers.
• Business-profile information, including company details, capabilities, certifications, experience, references, and contact information.
• Procurement and proposal information that you save, create, upload, map, or generate through the service.
• Usage and technical information, such as IP address, browser type, device information, access times, and application activity.
• Communications you send to our support, privacy, or business teams.

We use information to:

• Provide, secure, and maintain GovWinCanada.
• Personalize opportunity analysis, bid assessments, proposal workspaces, and readiness tools.
• Authenticate users and enforce account ownership and access controls.
• Respond to support requests and service communications.
• Monitor reliability, prevent fraud, investigate misuse, and improve product performance.
• Meet legal, regulatory, accounting, and security obligations.

GovWinCanada may use automated analysis to organize procurement information, assess opportunity fit, identify requirements, and support proposal preparation. Automated outputs are informational and should be reviewed by a qualified person before a bid, proposal, or business decision is made.

We collect, use, and disclose personal information with consent or as otherwise permitted or required by applicable Canadian law. You may withdraw consent where legally available, although doing so may prevent us from providing some services.

We do not sell personal information. We may share information with service providers that support hosting, authentication, databases, security, analytics, communications, and other necessary operations. These providers may only use information to perform services for us, subject to contractual and legal obligations.

We may also disclose information when required by law, to protect users or the service, during a corporate transaction, or with your direction or consent.

Some service providers may process or store information outside Canada. Information in another jurisdiction may be accessible to courts, law-enforcement agencies, or regulators under that jurisdiction's laws.

We retain information only as long as reasonably necessary for the purposes described in this policy, to provide the service, resolve disputes, maintain security and audit records, and satisfy legal obligations. Retention periods vary according to the type of information and account activity.

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No internet service or storage system can guarantee absolute security.

Subject to applicable law, you may request access to or correction of your personal information, ask questions about our privacy practices, or withdraw consent. We may need to verify your identity before fulfilling a request.

GovWinCanada uses cookies and similar technologies necessary for authentication, session management, security, preferences, and core application functionality. Disabling necessary cookies may prevent the service from working correctly.

GovWinCanada is a business service and is not directed to children under 13. We do not knowingly collect personal information from children.

We may update this policy as our services or legal obligations change. We will post the updated policy with a revised effective date and provide additional notice when required.

For privacy questions or requests, contact: